I may have had a previous post on a hotel sales blitz and am doing one right now with 5 students for the Chicago Hyatt Regency. A hotel that has over 2,000 rooms that has hosted many historical events such as when Obama took the call from McCain to congratulate him on winning the election while staying in the presidential suite.
The hotel sales blitz is a great way for students to learn about the hospitality industry. We checked in last night and were treated to dinner in Pronto Mammas, a small Italian restaurant. We awoke this morning to a continental breakfast and tour of the hotel. The morning also consisted of surprise visits from associates and managers from operations and sales that told the students about themselves and their job at the hotel. Meanwhile, the students have a script and call sheets to call previous customers to update their contact information and solicit future business. A sitdown luncheon was provided for the students with an alum and a sales manager present to talk about hotel management.
The blitz will end today at 4 pm after the sales staff have had a chance to wrap up the accomplishments of the day and give prizes to those who did a great job on things like most calls, best lead, and so forth. When all is said and done, however, everyone walks away a winner!
If ever considered doing a blitz do so now. Hotels are eager to get extra help to reach out to their customers in this recession and prospect for the business that will come when the economy climbs its way out of the recession. It is also a great way for students to learn about sales and get hands-on experience. I am happy to assist those wanting to plan such a field trip to maximize the success for all concerned so send me an e-mail if interested to mlalopa@fooded.org
I also want to give a shout out to my son, Phoenix, who turned 11 years-old today; I will be joining him shortly at home for cake, ice cream and presents!
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